Technical support 24 hours, 7 days

Bill Payment Guide

No need to visit our office. Pay your monthly bill in minutes through mobile banking or your bank.

Important: Please pay your bill by the 10th of every month. Always enter your User ID — in the “কাস্টমার নাম্বার” box for Pay Bill, or as the reference for a merchant payment. If you don't know your User ID, check the papers you received when you were connected, or call our hotline.

Payment Methods

Choose the method that suits you

Pay Bill through bKash

  1. Log in to your bKash account with your PIN and tap the “পে বিল” option.
  2. In “পে বিল” you'll find J.S Technology. Tap it and follow the next step.
  3. Enter your Subscriber ID (User ID) in the “কাস্টমার নাম্বার” box and your phone number in the “বিকাশ নাম্বার” box, then follow the next step.
  4. Enter your bill amount and follow the next step.
  5. Tap the “পে বিল করতে এগিয়ে যান” button, then hold the pay button for a few seconds. You're done!
Billing Policy

Billing rules worth knowing

Knowing these rules in advance saves you from an unexpected disconnection.

Our staff will never ask for your PIN or OTP over the phone. If anyone asks you to send money to a personal number, it's a scam — report it to our hotline right away.

  • The billing month starts on the 1st of each calendar month, not on the date you were connected.
  • If your bill is still unpaid after the 10th, your connection may be temporarily suspended.
  • Once dues are cleared, your connection is usually restored within 30 minutes.
  • You can pay several months in advance; the amount is adjusted against the following months.
  • A confirmation SMS is sent to your registered mobile number after every successful payment.
  • If you pay to the wrong number or with the wrong reference, contact us quickly with the transaction ID.
Help

Payment questions

I've paid but my connection is still off. What should I do?

First, restart your router. If it still doesn't work, call our hotline at 01885977227 or message us on WhatsApp with your transaction ID and User ID.

Will mobile banking charge me extra?

“Pay Bill”, “Bill Pay” and merchant payments usually cost the customer nothing. “Send Money”, however, may carry a fee — so always use one of the options listed above.

Can I pay in cash at your office?

Of course. Visit our office during office hours (Sat – Thu, 9 AM – 8 PM) to pay in cash and collect a money receipt.

Join our high-speed fiber network today

Call us or fill in the form — our technician usually reaches your home within 24 to 48 hours.